Hand Held Support Team Hours:
Hand Held Support Team 1-800-435-7626
Normal Support hours: Sunday
| CLOSED
| Monday, Tuesday, Thursday, Friday
| 3:00 am - 6:00 pm
| | Wednesday | 5:00 am - 6:00 pm | | Saturday | 4:00 am - 1:00 pm |
On-Call hours: | Sunday | 5:00 pm - 9:00 pm | Monday, Tuesday, Thursday, Friday
| 12:00 am - 3:00 am
6:00 pm - 9:00 pm
| | Wednesday | 12:00 am - 5:00 am
6:00 pm - 9:00 pm | Saturday
| 12:00 am - 4:00 am
1:00 pm - 5:00 pm |
*If you have to call outside of our Normal Support hours, please leave a message (marked URGENT) containing your route AND telephone number. Messages marked “URGENT” will alert MIS On-Call support immediately (during On-Call hours). If the message is not marked it will be responded to during Normal Support hours.
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