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Hand Held Supp​ort Team Hours:

Hand Held Support Team 
1-800-435-7626​
 
Normal Support hours:
​​Sunday
​​CLOSED​
​Monday, Tuesday, Thursday, Friday
​3:00 am -​ 6:00 pm
​Wednesday​5:00 am - 6:00 pm​
​Saturday​
​4:00 am -​​ 1:00 pm​

On-Call hours:

​Sunday​​​

​​5:00 pm​ - 9:00 pm
​Monday, Tuesday, Thursday, Friday
​12:00 am - 3:00 am
6:00 pm - 9:00 pm
​Wednesday​12:00 am - 5:00 am
6:00 pm - 9:00 pm​
​Satur​​day
​12:00 am - 4:00 am
1:00 pm - 5:00 pm
 

​*If you have to call outside of our Normal Support hours, please leave a message (marked URGENT) containing your route AND telephone number. Messages marked “URGENT” will alert MIS On-Call support immediately (during On-Call hours). If the message is not marked it will be responded to during Normal Support hours.

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​Terms of Use (Updated June 27, 2016)​